Reservations for VIP must be made with a Credit Card either in person or over the phone-no emails for security reasons. When you make your reservation, your card will be charged $1.00 to make sure it is a valid card, after which it will simply be kept on file with your reservation to cover cancellation or lost glass fees, as described below.
Cancellation fee schedule:
- Fifteen days or more prior to event-10% of rental cost charged to held card
- Eight to fourteen days prior to event-25% of rental cost charged to held card
- Four to seven days prior to event-50% of rental cost charged to held card
- Three or less days prior to event-100% of rental cost charged to held card
Unfortunately, the logo pint glasses we use in VIP tend to sprout legs during events, a cost we cannot abide. Therefore, a glass inventory is done before and after each event, with any missing glasses being charged $5.00 each on the held credit card. You WILL NOT be charged for glasses broken during normal business operation, just the ones your guests, umm, borrow without asking.